Shipping and Tracking

Shipping & Tracking

How long does it take for me to receive my order?

Most U.S. orders arrive within 3–7 business days after shipment. Remote areas may take 7–10 business days. Delivery times are estimates and depend on the carrier.

How do I change my shipping address?

Log into your account, go to “Order History” or “My Addresses”. For unshipped orders, click “Edit Shipping Address”, update the info, and save. If the order is already en route, contact our support team ASAP—we’ll try to help, but changes might not be possible once in transit.

How do I track the status of my order?

After your order ships, you’ll get an email with a tracking number. Log into your account, head to “Order History”, and click “Track Order” to see where your package is. You can also plug the tracking number into carrier website for updates!

Do you ship to my country?

We currently deliver to the United States, Canada, United Kingdom, Germany, France and Spain.

Free shipping is available on U.S. orders. Select the United States as your delivery country at checkout.

Will my items come in one package?

Most orders are sent in a single box! If items are from different warehouses or need special packing, we’ll split them (you’ll get multiple tracking numbers). Either way, your order will arrive safely and on time—we’ve got you covered!

What do I do if I entered an incorrect shipping address?

Act fast! If the order is unshipped, email service@magcheer.com with your order number and the correct address. If it’s already shipped, email us ASAP. We’ll try to help, but can’t guarantee address changes. If delivery fails (wrong address), the package may return to us—then we can reship (you pay reshipping fees) or refund (minus original shipping costs).