Care & Support

Thank you for choosing Magcheer. To help keep your drinkware clean, safe, and ready for everyday use, please review the care instructions below before using your bottle, tumbler, lid, straw, or replacement parts.

Before First Use

After purchasing, remove and read all inserts from your product before use. Wash the bottle or tumbler, lid, straw, and any removable parts with warm, soapy water before first use. Rinse thoroughly and allow all parts to dry completely.

Daily Care Instructions

Wash your Magcheer drinkware after each use. For best results, clean the lid, straw, silicone seal, and other removable parts separately to prevent residue buildup.

Do not place vacuum insulated drinkware in the microwave or freezer. Do not overfill with hot liquids. Use caution when drinking hot beverages, and always make sure the lid is properly secured before use.

Use care when opening containers filled with hot, carbonated, or fermenting beverages, as pressure may build up inside.

Cleaning Your Drinkware

For routine cleaning, use warm water, mild dish soap, and a soft bottle brush. Rinse thoroughly after washing. Allow the bottle or tumbler and all lid components to air dry fully before reassembling.

If your product is marked dishwasher safe, place it on the top rack only. If you are unsure whether your product is dishwasher safe, we recommend hand washing to help protect the finish and extend the life of the product.

Avoid using bleach, abrasive cleaners, steel wool, or harsh scrubbing pads, as these may damage the surface or coating.

Deep Cleaning

For tougher stains or odors from coffee, tea, juice, or daily use, fill the bottle or tumbler with warm water and add a small amount of baking soda or white vinegar. Let it soak, then scrub gently with a bottle brush. Rinse thoroughly and allow to air dry.

For lids, straws, and silicone seals, remove each part when possible and clean separately. Make sure all parts are completely dry before putting them back together.

Storage

Store your bottle or tumbler with the lid removed or loosely placed on top. This allows airflow and helps prevent trapped moisture or odor.

Need Help?

If you need replacement parts, product support, or help with a damaged item, please contact Magcheer customer support with your order information and product photos. Our team will help you find the right solution.